How long does it take to migrate from Trackdesk to Referly?

About half a day of hands-on work, then three to seven days running both tools in parallel. Trackdesk programs carry more offers and coupon mappings than the Stripe-first tools, and neither of those imports, so count them during scoping.

Do my affiliates need to sign up again?

No. They are imported with their referral codes, rates and original join dates, and invited into the new portal rather than asked to register. They do get a new portal address, so tell them during the overlap.

Will my affiliates' existing links stop working?

Your affiliates keep their referral codes. Referly's Trackdesk importer carries each code across and the same code keeps working on the new link. What changes is the domain the link points at. Links your affiliates have already posted in videos, blog posts and bios point at Trackdesk and will not redirect once you switch Trackdesk off. This is the one part of a migration nobody can fully automate, and any tool that tells you otherwise is describing a different migration than the one you are about to do.

What happens to postbacks my affiliates rely on?

They are reconfigured rather than migrated. Referly supports affiliate-side postbacks with a catalogue of 42 macros, including click IDs, commission amounts and approval status, but each affiliate sets their own URL in their own portal. Give your media buyers notice before the cutover. Postbacks are on Business and above.

How do I cancel Trackdesk?

Cancel from your Trackdesk billing settings after the overlap has finished. Export affiliates, offers, tracked coupons, conversions and payout history first, because access usually closes at cancellation.

Does Referly charge for migration?

No. The Trackdesk importer is free on every plan including Startup, and Referly takes 0% of your sales on every plan. For context, Trackdesk includes migration and implementation assistance from its Business plan at $329 a month. Managed, done-for-you migration in Referly is part of Enterprise and the agency plans.

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About half a day of hands-on work, then three to seven days running both tools in parallel. Trackdesk programs carry more offers and coupon mappings than the Stripe-first tools, and neither of those imports, so count them during scoping.
Your affiliates keep their referral codes. Referly's Trackdesk importer carries each code across and the same code keeps working on the new link. What changes is the domain the link points at. Links your affiliates have already posted in videos, blog posts and bios point at Trackdesk and will not redirect once you switch Trackdesk off. This is the one part of a migration nobody can fully automate, and any tool that tells you otherwise is describing a different migration than the one you are about to do.

Migration is free here, on every plan

Exactly what moves

Your Trackdesk token and tenant ID

Exactly what the Trackdesk importer pulls

Scope, export, import, verify

Scope and plan

Export and map

Configure and import

Verify and go live

Coupon codes that exist on the store, not just in a table

Where each plan runs out

Take their word for it

Affiliates keep the dates they joined on

Cancelling Trackdesk

Migration questions

Related

Referly vs Trackdesk

Trackdesk alternative

Trackdesk pricing

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