PayPal payout error details
You can now see exactly why a PayPal payout failed. Failed transfers used to show a generic error, which left you guessing at the cause.
That guessing was expensive. A payout that fails silently usually means a support ticket to us, a message to the affiliate, and a day or two of back-and-forth before anyone learns the real cause — which was often something the affiliate could fix themselves in two minutes, like an unconfirmed PayPal email.
Now the real underlying error message from PayPal surfaces directly in your dashboard, attached to the failed payout itself. That means you can:
- Spot the actual reason a payout failed, like an unconfirmed email address, an ineligible or restricted account, or a currency the recipient can't accept.
- Tell the affiliate precisely what to fix, instead of forwarding a generic failure notice.
- Fix the issue and retry the payout without a support round-trip.
The details appear on every new PayPal payout failure from now on — there's nothing to enable. Combined with the payout email notifications we shipped earlier, you'll know a transfer failed the moment it happens and why, in the same place you retry it.
Less guesswork, faster resolutions, and affiliates who get paid on the first retry instead of the third.